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Buscamos um Gerente de Contas Sênior qualificado para fazer parte da nossa equipe de vendas. Você supervisionará os representantes de contas para garantir que as necessidades dos clientes sejam atendidas. Você também será responsável pela criação de novos negócios ao identificar oportunidades lucrativas. Se você é focado no cliente e tem uma atitude do tipo "eu consigo", esse cargo é para você. Nosso candidato ideal tem o desejo de atingir metas e manter uma ótima experiência do cliente. Também esperamos que você sugira ideias inovadoras para promover a nossa marca. Por fim, espera-se que você aumente as vendas e crie relacionamentos bem-sucedidos e de longo prazo com os clientes.

Responsabilidades

  • Definir metas de vendas e métricas de desempenho específicas, de acordo com as estratégias da empresa
  • Supervisionar e dar suporte a gerentes e representantes de contas para garantir a satisfação do cliente
  • Comunicar-se com os clientes de nível sênior para resolver problemas e dúvidas
  • Gerar ideias inovadoras para ajudar os clientes e aumentar o reconhecimento da marca
  • Usar o feedback do cliente para melhorar a experiência do cliente
  • Relatar regularmente os resultados de vendas e sugerir melhorias
  • Identificar e abordar clientes em potencial
  • Garantir a consistência da marca
  • Manter-se atualizado sobre os lançamentos de produtos e oferecer suporte aos clientes e à equipe de vendas
  • Organizar reuniões com a equipe de vendas para garantir que todos os membros estejam de acordo e entreguem sempre dentro dos prazos
  • Experiência profissional comprovada como Gerente de Contas Sênior
  • Experiência prática com software de CRM e MS Office (particularmente MS Excel)
  • Familiaridade com métricas de desempenho de vendas
  • Excelentes habilidades de comunicação com uma atitude focada no atendimento ao cliente
  • Habilidades de gerenciamento de equipe
  • Fortes habilidades analíticas e organizacionais
  • Bacharelado em administração de empresas, vendas ou área relacionada
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