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Buscamos um Gerente de Contas Chave especializado para cuidar do relacionamento da empresa com seus clientes mais importantes. Você será responsável por obter e manter clientes importantes de longo prazo, compreendendo suas necessidades. O candidato ideal será capaz de construir relacionamentos sólidos com clientes estratégicos. Você será capaz de identificar necessidades e requisitos e promover as soluções da nossa empresa, obtendo assim satisfação mútua. O objetivo é contribuir para manter e expandir nossos negócios para alcançar o sucesso de longo prazo.

Responsabilidades

  • Desenvolver relações de confiança com um portfólio de grandes clientes para garantir que eles não se voltem para a concorrência
  • Adquirir um entendimento completo das principais necessidades e requisitos do cliente
  • Expandir o relacionamento com os clientes existentes, propondo continuamente soluções que atendam aos seus objetivos
  • Garantir que os produtos e serviços corretos sejam entregues aos clientes no tempo adequado
  • Servir como elo de comunicação entre os principais clientes e as equipes internas
  • Resolver quaisquer questões e problemas enfrentados pelos clientes e lidar com reclamações para manter a confiança
  • Participar ativamente da geração de novas vendas que se transformarão em relacionamentos duradouros
  • Preparar relatórios regulares de progresso e previsões para as partes interessadas internas e externas utilizando dados mensuráveis específicos
  • Experiência comprovada como Gerente de Contas Chave
  • Experiência em vendas e fornecimento de soluções baseadas nas necessidades do cliente
  • Forte aptidão em comunicação e habilidades interpessoais para construir relacionamentos com profissionais de todos os níveis organizacionais
  • Excelentes habilidades organizacionais
  • Capacidade de resolução de problemas e negociação
  • Bacharelado em administração de empresas, vendas ou área relacionada
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