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Estamos procurando um Vendedor de varejo focado nos resultados para ser responsável por todos os deveres do trabalho de vendas, desde a geração de possíveis vendas até o fechamento das mesmas. O que é um vendedor? O que ele faz? Os deveres e responsabilidades do Vendedor incluem trabalhar em estreita colaboração com os clientes para determinar suas necessidades, responder às perguntas sobre nossos produtos e recomendar as soluções certas. Você também deve ser capaz de resolver prontamente as reclamações dos clientes e garantir a máxima satisfação do mesmo. Para ter sucesso como Vendedor, você deve manter-se atualizado sobre os recursos dos produtos e manter a boa aparência visual da nossa loja. Por fim, os deveres de um vendedor são oferecer um excelente serviço ao cliente, enquanto cumpre consistentemente com as metas de vendas da loja.

Responsabilidades

  • Garantir altos níveis de satisfação dos clientes por meio de excelente serviço de vendas
  • Avaliar as necessidades dos clientes e fornecer assistência e informações sobre os recursos do produto
  • Dar as boas-vindas aos clientes na loja e responder às suas perguntas
  • Seguir e atingir as metas de vendas do departamento mensalmente, trimestralmente e anualmente
  • "Ir mais além" para aumentar as vendas
  • Manter as áreas designadas a você estocadas e em condições apresentáveis
  • Atender ativamente os clientes na loja
  • Permanecer familiarizado com os produtos oferecidos e discutir as opções disponíveis
  • Processar compras no PDV (ponto de venda)
  • Fazer venda cruzada de produtos
  • Gerenciar devolução de mercadoria
  • Juntar-se a colegas de trabalho para garantir o atendimento adequado ao cliente
  • Criar relações produtivas e de confiança com os clientes
  • Cumprir com os procedimentos de controle de estoque
  • Sugerir maneiras de melhorar as vendas (por exemplo, planejando atividades de marketing, alterando o design da loja)

Habilidades de um Vendedor

  • Experiência comprovada como Vendedor de Varejo, Representante de Vendas ou cargo similar
  • Compreensão básica dos princípios de vendas e práticas de atendimento ao cliente
  • Proficiência em inglês
  • Conhecimento básico de matemática
  • Conhecimento prático da dinâmica e dos requisitos do cliente e do mercado
  • Histórico de superação de metas de vendas
  • Experiência prática com transações de PDV
  • Familiaridade com os procedimentos de inventário
  • Ótima habilidade interpessoal e de comunicação
  • Uma personalidade amigável e enérgica com foco no atendimento ao cliente
  • Capacidade de atuar sob pressão e resolver reclamações em tempo adequado
  • Disponibilidade para trabalhar em turnos flexíveis
  • Diploma de ensino médio; Bacharelado em Marketing ou áreas afins seria uma vantagem
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