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Wir suchen einen Café-Manager, um den täglichen Betrieb zu organisieren und unsere Mitarbeiter zu motivieren, damit diese einen exzellenten Kundenservice bieten. Zu den Aufgaben des Café-Managers gehört es, Schichten für Baristas und Gastronomiefachkräfte zu planen, die täglichen Ausgaben und Einnahmen zu überprüfen und Artikel wie Kaffee, Milch und Snacks nach Bedarf zu bestellen. Um in dieser Position erfolgreich zu sein, sollten Sie über Berufserfahrung in verschiedenen Funktionen in Cafés verfügen. Sie sollten darüber hinaus während der Öffnungszeiten arbeiten können, auch an Wochenenden und an Feiertagen. Sie tragen dazu bei, die Rentabilität zu erhöhen, das Kundenengagement zu verstärken und unser Café zu einem lokalen Lieblingsort zu machen.

Aufgaben

  • Den täglichen Betrieb im Café leiten
  • Neue Gastronomiefachkräfte und Baristas einstellen und ihnen einen gelungenen Einstieg ermöglichen
  • Mitarbeiter im Hinblick auf die Zubereitung von Getränken und die richtige Verwendung der Kaffeemaschine anleiten
  • Mit Händlern und anderen Zulieferern nach Bedarf koordinieren (beispielsweise Einwegbecher, Kaffee, Milch und sonstige Zutaten)
  • Aktualisierte Aufzeichnungen über tägliche, wöchentliche und monatliche Einnahmen und Ausgaben führen
  • Je nach Saison oder Kundenvorlieben neue Angebote auf die Karte setzen (z. B. vegane Kaffeekreationen)
  • Mitarbeiter auf die besten Möglichkeiten hinweisen, Probleme mit Kunden zu lösen und einen ausgezeichneten Kundenservice zu erbringen
  • Dafür sorgen, dass alle Bereiche des Cafés sauber und aufgeräumt sind
  • Freundliche Beziehung zu Kunden pflegen, um Loyalität zu erhöhen und unser Ansehen zu steigern
  • Berufserfahrung als Café-Manager oder Barista
  • Praktische Erfahrung mit professionellen Kaffeemaschinen
  • Gute mathematische Fähigkeiten
  • In der Lage, während der Öffnungszeiten zu arbeiten (auch an Wochenenden und an Feiertagen)
  • Exzellente Kommunikationskompetenz und die Fähigkeit, ein Team zu leiten und zu motivieren
  • Kundenorientierung
  • Abitur
  • Weitere Abschlüsse (z. B. in Betriebswirtschaft oder im Gastgewerbe) sind von Vorteil
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