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Wir suchen einen Barista zur Zubereitung und zum Servieren heißer und kalter Getränke, unter anderem verschiedene Arten Kaffee und Tee. Zu den Aufgaben des Baristas gehört es, Kunden über unsere Getränkekarte zu informieren, nach ihren Vorlieben Getränke zu empfehlen, höherwertige Produkte zu verkaufen und Bestellungen entgegenzunehmen. Um in dieser Position erfolgreich zu sein, sollten Sie über Fähigkeiten im Kundenservice verfügen und sich damit auskennen, wie professionelle Kaffeemaschinen bedient werden. Sie sollten auch in der Lage sein, in verschiedenen Schichten zu arbeiten. Bitte beachten Sie: Die Bezahlung für diese Stelle besteht aus einem Gehalt und Trinkgeld. Letztendlich sorgen Sie für ein ausgezeichnetes Trinkerlebnis für unsere Gäste.

Aufgaben

  • Kunden bei deren Ankunft begrüßen
  • Kunden eine Getränkekarte geben und deren Fragen zu Inhaltsstoffen beantworten
  • Bestellungen aufnehmen und dabei auf Details achten (z. B. Vorlieben im Hinblick auf die Kaffeesorte, Milch und Zuckeranteile)
  • Getränke nach Rezepten zubereiten
  • Getränke und vorbereitete Speisen, wie beispielsweise Plätzchen, Teilchen und Muffins, servieren
  • Zahlungen entgegennehmen und abwickeln (Bar- und Kreditkartenzahlungen)
  • Den Barbereich sauber halten
  • Für einen ausreichenden Vorrat an sauberen Tassen und Tellern sorgen
  • Überprüfen, ob die Kaffeemaschine richtig läuft und jeglichen Wartungsbedarf melden
  • Arbeitsschutzbestimmungen einhalten
  • Kundenfeedback an Manager weitergeben und neue Getränke für die Karte vorschlagen
  • Frühere Berufserfahrung als Barista oder Kellner/Kellnerin
  • Praktische Erfahrung mit professionellen Kaffeemaschinen
  • Kenntnis der Hygienevorschriften
  • Flexibilität, in verschiedenen Schichten zu arbeiten
  • Grundlegende mathematische Fähigkeiten
  • Fähigkeit, die Vorlieben eines Kunden abzuschätzen
  • Ausgezeichnete Kommunikationsfähigkeiten
  • Abitur; relevante Ausbildung ist von Vorteil
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