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Wir suchen einen Schichtmanager zur Beaufsichtigung des gesamten Restaurantbetriebs, einschließlich Begrüßung und Bedienung unserer Gäste. Zu den Aufgaben des Schichtmanagers gehört es unter anderem, Arbeiten an Restaurant-Mitarbeiter zu delegieren, auf Fragen von Gästen einzugehen und die Einhaltung von Sicherheitsbestimmungen zu gewährleisten. Wenn Sie ausgezeichnete Organisations- und Team-Management-Fähigkeiten haben und über Erfahrung in der Lebensmittelbranche verfügen, würden wir Sie gern kennenlernen. Sie sind uns dabei behilflich, unseren Gästen eine unvergessliche Restaurant-Erfahrung zu bieten und unsere Rentabilität zu erhöhen.

Aufgaben

  • Aufgaben an Restaurant-Mitarbeiter delegieren und deren Leistung beaufsichtigen
  • Einen vollständig bestückten Vorrat halten und Nahrungsmittel nach Bedarf bestellen
  • Speisereservierungen verwalten
  • Dafür sorgen, dass alle Posten einer Schicht besetzt sind (z. B. wenn Mitarbeiter im Urlaub sind)
  • Den Mitarbeitern behilflich sein, Probleme bei der Arbeit zu lösen
  • Tägliche Kosten und Einnahmen erfassen
  • Am Ende der Schicht die Kasse abrechnen
  • Koordination mit Lieferanten bei der Lieferung von Lebensmittelbestellungen
  • Für die Zufriedenheit der Gäste sorgen und auf jegliche Beschwerden höflich reagieren
  • Das Restaurant öffnen oder schließen (wenn Sie für die erste bzw. letzte Schicht zuständig sind)
  • Den nächsten Schichtmanager über noch zu erledigende Aufgaben informieren
  • Instandhaltungs- und Schulungsbedarf melden
  • Nachgewiesene Berufserfahrung als Schichtmanager oder in einer relevanten Position in einem Restaurant
  • Gute Kenntnis des Restaurantbetriebs (z. B. Reservierungen und Zahlungen verwalten)
  • Bereitschaft zur Arbeit in unterschiedlichen Schichten und am Wochenende
  • Grundlegende Kenntnisse in Buchhaltungsverfahren
  • Ein Kundendienstansatz mit der Fähigkeit, professionell mit Beschwerden umzugehen
  • Ausgezeichnete organisatorische Fähigkeiten
  • Team-Management-Fähigkeiten
  • Bachelor in Restaurantmanagement, Betriebswirtschaft oder einem ähnlichen Bereich
  • Zertifizierung durch eine Kochschule ist von Vorteil
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