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Buscamos un despachante de comida competente para ayudar a mantener un flujo de trabajo óptimo entre la cocina y la sala. Se trabaja en un entorno de ritmo rápido para sacar los pedidos de la cocina con más rapidez y eficacia. Como despachante de comida, hay que tener excelentes dotes de comunicación y experiencia en el entorno caótico de un restaurante. Hay que tener resistencia para estar siempre en movimiento y habilidades para coordinar y organizar procesos y personas. El objetivo es agilizar y mejorar el servicio para potenciar nuestra calidad y reputación.

Responsabilidades

  • Garantizar el flujo eficiente de las comandas de los camareros a la cocina
  • Asegurarse de que las comandas se preparan con la prioridad apropiada
  • Ayudar en la preparación final de los platos
  • Comprobar los platos antes de sacarlos de la cocina: su precisión, presentación y temperatura
  • Servir las comandas para mantener un servicio rápido
  • Eliminar los obstáculos en las líneas de preparación de comida o servicio o en la zona de fregado
  • Inspeccionar el local de acuerdo con los estándares sanitarios y de calidad y ayudar en su limpieza
  • Trasladar información importante entre la cocina y el personal de servicio (p. ej. si un cliente tiene una petición especial)
  • Gestionar las quejas de los clientes para mantener la reputación del restaurante
  • Apoyar en otras tareas como sea necesario (p. ej. hacer pedidos por teléfono)
  • Experiencia demostrable como despachante de comida u otro puesto en un restaurante
  • Conocimiento de las reglas de salud y seguridad en un restaurante
  • Habilidad para usar equipo o utensilios de cocina y cargar bandejas pesadas
  • Persona bien organizada con capacidad para dirigir a otras personas
  • Excelentes habilidades de comunicación y negociación
  • Excelentes habilidades de coordinación y realización de varias tareas a la vez
  • Enfoque orientado al cliente
  • Gran resistencia física
  • Diploma de enseñanza secundaria; se valorará titulación superior en Hostelería o campo relevante
  • Puede requerirse certificación de manipulación de alimentos de acuerdo con la normativa legal
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