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Nous recherchons un Responsable formation technique chargé de diriger la totalité du cycle de formation technique de nos salariés. Les fonctions du Responsable formation technique incluent l'identification des besoins en formation, le développement de programmes et de supports pédagogiques et l'accroissement de l'implication des apprenants dans les sessions de formation. Si vous êtes un expert des technologies et possédez une expérience dans la coordination de cours de formation dans un environnement d'entreprise, nous serions ravis de faire votre connaissance. En définitive, vous ferez en sorte que tous nos salariés développent leurs compétences et connaissances techniques, afin d'être en mesure de s'acquitter de leurs tâches quotidiennes et de résoudre les problèmes de nos clients.

Responsabilités

  • Mener des analyses des lacunes de compétences individuelles et d'équipe
  • Développer des cours de formation technique pour tous les niveaux (débutant, intermédiaire et avancé)
  • Coordonner les formations afférentes aux produits, dont des présentations des nouvelles caractéristiques et des activités de simulation dans un environnement de démonstration
  • S'assurer que toutes les nouvelles recrues suivent une formation technique de base (par ex., concernant l'installation informatique et les directives de sécurité)
  • Être le point de contact avec les experts du secteur et organiser des ateliers et des formations de type salle de cours
  • Programmer des sessions pédagogiques en interne en ayant recours aux plateformes d'apprentissage en ligne
  • Mesurer les améliorations des performances professionnelles des salariés à la fin de chaque cours
  • Recueillir les commentaires des apprenants et des instructeurs, ainsi que formuler des suggestions concernant le processus d'apprentissage
  • Expérience professionnelle avérée en tant que Responsable formation technique, Formateur technique ou à un poste similaire
  • Expérience dans le développement de contenus de cours techniques à l'attention aussi bien de novices que d'experts dans les technologies
  • Connaissance des plateformes d'apprentissage basées sur le web et des techniques pédagogiques modernes
  • Excellentes compétences en communication, capable d'expliquer des termes techniques en utilisant un langage simple
  • Licence en Technologies de l'information, Sciences de l'informatique ou dans un autre domaine pertinent
  • Une certification additionnelle dans le domaine de formation (par ex., Formateur technique certifié) constitue un avantage
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