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Buscamos un cobrador de deudas de confianza para ponerse en contacto con deudores y reclamar las deudas pendientes para sus acreedores. Serás responsable de recuperar importes debidos en el menor tiempo posible. Este puesto puede resultar estresante y difícil. Un cobrador de deudas deberá ser educado y sensible con las personas al tiempo que mantiene su firmeza y persistencia respecto a su propósito. Unas capacidades comunicativas excelentes, así como saber imprimir apremio, resulta sumamente útil para desempeñar este cargo satisfactoriamente.

Responsabilidades

  • Llevar un control de las cuentas que tengas asignadas para identificar deudas pendientes
  • Planificar un modo de actuar para recuperar pagos pendientes
  • Localizar y contactar con deudores para indagar sobre su situación de pago
  • Negociar plazos de liquidaciones o planes de pago
  • Gestionar preguntas o quejas
  • Investigar y resolver discrepancias
  • Forjar relaciones de confianza con deudores en la medida de lo posible para evitar problemas futuros
  • Actualizar periódicamente estados de cuentas y bases de datos
  • Alertar a superiores sobre deudores reacios o incapaces de pagar las deudas en caso necesario
  • Cumplir los requisitos que correspondan cuando las acciones legales sean inevitables
  • Experiencia demostrable como cobrador de deudas
  • Experiencia en trabajar con objetivos y plazos ajustados
  • Conocimiento de requisitos legales pertinentes
  • Conocimiento práctico de MS Office y bases de datos
  • Excelentes capacidades comunicativas y don de gentes
  • Ducho en negociar y disuadir
  • Habilidad para ser amable y compasivo sin perder seguridad en ti mismo
  • Preferible con título de educación secundaria
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