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Nous recherchons un Superviseur qualifié pour nous aider à créer une expérience client extraordinaire et instaurer l'ordre dans l'entreprise. Ses tâches quotidiennes consisteront à superviser les employés, à s'assurer qu’ils réalisent leurs fonctions et qu'ils sont suffisamment motivés pour travailler de manière efficace. Le Superviseur est chargé de contribuer à la stratégie de production.  Pour cela, il doit connaitre les objectifs de l’entreprise et la manière de les atteindre. ll devra également servir de référence pour les employés et les clients et être prêt à résoudre les problèmes qui se posent parfois.  En définitive, il contribuera à la réputation de notre entreprise en veillant à ce que les tâches quotidiennes soient effectuées et les objectifs atteints.

Responsabilités

  • Gérer les horaires des salariés, leurs plannings et demandes de congés
  • Confier des tâches aux employés et surveiller leurs progrès
  • S'assurer que les objectifs quotidiens de vente/production sont atteints
  • Compter les recettes à la fin de la journée de travail et effectuer les dépôts à la banque
  • Former et participer à l'intégration des nouveaux employés
  • Fournir des avis et un feedback aux employés lorsqu'ils en ont besoin
  • Veiller au bon respect des règles et réglementations de l'industrie
  • Traiter les plaintes des clients et des salariés
  • Résoudre les conflits entre salariés
  • Transférer occasionnellement des produits et autres objets vers et depuis le chantier
  • Expérience antérieure en tant que assistant de saisie des données ou à un poste similaire
  • Parfaite connaissance des normes de sécurité de l'industrie
  • Connaissance approfondie des logiciels de base, tels que Word et Excel
  • Capacité à répondre aux exigences physiques du travail, telles que rester debout pendant de longues heures et soulever occasionnellement de lourdes charges
  • Travailler efficacement au sein d'une équipe
  • Capacité à gérer plusieurs tâches simultanément 
  • Compétences en matière de gestion du temps et des conflits
  • Diplôme d'études secondaires ; un autre diplôme en management constitue un avantage
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