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Nous recherchons un Caissier chargé de gérer toutes les transactions avec les clients d'une manière précise et efficace. Les fonctions du caissier incluent la perception des règlements et l'émission de reçus, la confection d'emballages-cadeau et le traçage de l'ensemble des transactions en espèces et de crédit. Pour réussir à ce poste, vous devrez posséder une expérience antérieure dans un poste de service aux clients, ainsi qu'une bonne connaissance du fonctionnement des caisses enregistreuses. Vous devez également être en mesure de travailler occasionnellement en soirée et le weekend. En définitive, vous vous assurerez du déroulement sans encombre de toutes les transactions et nous aiderez à maximiser la satisfaction des clients.

Responsabilités

  • Gestion des transactions avec les clients en utilisant des caisses enregistreuses
  • Scanner les articles et s'assurer que les prix sont corrects
  • Percevoir les règlements en espèces ou par carte de crédit
  • Émission de reçus, remboursements, échanges ou tickets
  • Échange des bons et des coupons
  • Ventes croisées de produits et présentation des nouveaux produits
  • Résolution des réclamations des clients et orientation de ces derniers en leur fournissant des informations pertinentes
  • Accueil des clients lorsqu'ils pénètrent dans le magasin ou quittent ce dernier
  • Maintenir les zones de paiement propres et rangées
  • Retracer les transactions dans les bilans et signaler les écarts
  • Mettre les produits dans des sacs ou des boîtes et confection d'emballages-cadeau
  • Gérer les retours et les échanges de produits
  • Expérience pratique en tant que caissier détaillant ou à un poste similaire dans la vente
  • Connaissance de base du maniement des PC
  • Familiarisé(e) avec les équipements électroniques, comme les caisses enregistreuses et les POS
  • Bonnes compétences en mathématiques
  • Fortes compétences en communication et gestion du temps
  • Axé(e) sur la satisfaction des clients
  • Diplôme d'études secondaires
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